Terms and Conditions

Gollbat's Terms and Conditions –
Built on transparency and trust

Please read the following rules carefully before using this platform. Gollbat always believes in transparency and is committed to giving our players complete information.

Last updated: January 2026 Bengali
Why are these terms important?

Gollbat's terms and conditions protect both your rights and your responsibilities.

Keeps you protected

These terms outline the protection of your account, financial information, and personal data. Gollbat never shares your information with third parties.

Full Transparency

Everything from bonus terms to withdrawal rules is stated clearly. There are no hidden fees or vague conditions at Gollbat.

Fair Gameplay

Our rules are designed to ensure a level playing field for all players. RNG technology guarantees that every outcome is completely fair and unbiased.

Age Verification

Gollbat is strictly for adults aged 18 and over. This rule is non-negotiable and is enforced rigorously to protect minors.

Bonus Policy

Each bonus has specific wagering requirements and an expiry date. Knowing these details helps you get the most out of every bonus.

Regular Updates

Our terms are updated over time. Members are notified in advance of any changes — no updates are made without prior notice.

Important Notice: By registering or using the Gollbat platform, you are considered to have read and accepted all of the terms and conditions set out below.

1 General Terms & Conditions

Gollbat is an online gaming platform operated for entertainment purposes. Please read all of the following terms and conditions carefully before using this platform. Gollbat reserves the right to update these terms at any time, and members will be notified of any changes in a timely manner.

This platform is for personal entertainment use only. Use for commercial purposes or on behalf of a third party is strictly prohibited. Gollbat reserves the right to partially or fully suspend its services at any time, though members will be notified in advance.

  • These terms apply equally to all members
  • Gollbat's decision will be considered final
  • In any dispute, Gollbat's interpretation shall be final
  • Accounts may be suspended for platform misuse
  • If any part of these terms is found to be invalid, the remaining provisions will continue to apply

2 Account Register

You must be 18 years of age or older to open an account on Gollbat. Providing accurate and truthful information at the time of registration is mandatory. Accounts created with false information may be cancelled at any time and the balance forfeited.

Each person may only open one account. If multiple accounts are found belonging to the same individual, all accounts will be closed and all deposited funds forfeited. Gollbat may request additional identity verification documents when necessary.

  • Minimum age: 18
  • Maximum one account per person
  • Providing accurate information at registration is mandatory
  • Identity verification documents may be requested
  • It is the member's responsibility to keep their account password confidential
  • Transferring your account to another person is prohibited

3 Deposits & Withdrawals

Deposits and withdrawals on Gollbat are processed via mobile banking and e-wallets. Deposits are typically credited to your account promptly. Withdrawals require following the designated process and completing identity verification.

All active bonus wagering requirements must be met before making a withdrawal. Withdrawing without fulfilling these requirements will result in the bonus being cancelled. Minimum and maximum withdrawal limits apply, depending on your membership tier and VIP status.

  • Transactions via mobile banking and e-wallets
  • Identity verification is mandatory before withdrawal
  • Withdrawals may be restricted if bonus wagering requirements have not been met
  • Suspicious transactions may be temporarily held for investigation
  • VIP members enjoy instant withdrawal privileges
  • Withdrawals to third-party accounts are strictly prohibited

4 Bonuses & Promotions

Gollbat regularly offers a variety of bonuses and promotions. Each bonus comes with specific wagering requirements, an expiry period, and a maximum bet limit. Please read all relevant terms carefully before claiming any bonus.

Any attempt to abuse bonuses or exploit the rules may result in bonus cancellation and account suspension. Gollbat reserves the right to modify or cancel any promotion at any time.

  • Welcome bonus is available to new members only
  • Each bonus has its own wagering requirements
  • Withdrawals cannot be made directly from bonus balance
  • Unused bonuses will be forfeited upon expiry
  • Claiming the same bonus more than once is prohibited
  • Gollbat reserves the right to withdraw any bonus at any time
Warning: Accepting a bonus without reading the terms may cause issues later. Full details for each offer are available on the promotions page.

5 Gaming Rules

All games on the Gollbat platform operate using Random Number Generator (RNG) technology, ensuring fair and verifiable outcomes. In the event of any dispute regarding game results, server logs will serve as the final evidence.

If a game is interrupted due to a technical issue, Gollbat will attempt to refund the amount involved. However, Gollbat is not liable for any losses caused by internet disconnection.

  • All games are powered by RNG technology
  • Server logs are considered final in all disputes
  • Bets may be voided in the event of a technical error
  • Logging out of your account during a game may affect the outcome
  • The use of auto-bet tools or bots is strictly prohibited

6 Prohibited Activities

Certain activities are strictly prohibited on the Gollbat platform. Violating these rules will result in permanent account closure and forfeiture of your balance. Legal action may also be taken where necessary.

  • Money laundering or illegal financial activity
  • Fraudulent or deceptive transactions
  • Use of bots, scripts, or automation software
  • Unauthorized use of another member's account
  • Exploiting platform vulnerabilities or bugs for unfair advantage
  • Bonus abuse through the creation of multiple accounts
  • Harassing or threatening other members

7 Account Closure & Suspension

Gollbat reserves the right to temporarily or permanently close any account for any reason, including but not limited to violations of our terms, suspected fraud, or security concerns.

Members may also voluntarily close their account. In such cases, any valid balance will be available for withdrawal. Once self-exclusion is in effect, the account will not be reactivated before the designated period has ended.

  • Violations of the terms may result in account closure
  • Users will be given the opportunity to withdraw their balance before closure (where eligible)
  • Balance will be forfeited in cases of fraud
  • Self-exclusion is binding for the designated period

8 Privacy & Data Protection

Gollbat takes the protection of your personal information seriously. We use SSL encryption and advanced security technology to keep your data safe. Your information is never sold or shared with third parties.

For more information, visit our Privacy Policy View the page.

  • All data is secured with SSL encryption
  • Your information is not shared with third parties
  • Members are informed about cookie usage
  • You may request deletion of your data

9 Responsible Gaming

Gollbat is firmly committed to responsible gaming. Gaming should be a source of entertainment, not addiction. We always keep the mental and financial well-being of our members in mind.

Every member is encouraged to review their gaming habits regularly. For more information, visit our Responsible Gaming View page.

  • Option to set deposit and session limits
  • Option to take a temporary break
  • Self-exclusion option available
  • Support resources for problem gamblers

10 Dispute Resolution

If you have a dispute or complaint, please contact our customer support team first. Our team will work to resolve the issue as quickly as possible. Most disputes can be settled directly through discussion.

Server data and logs will be used as final evidence in all dispute resolutions on Gollbat. In any dispute, the decision of Gollbat's management will be considered final.

  • Contact customer support first
  • Server logs as final evidence
  • Resolution is aimed for within 7 business days
  • All decisions made by Gollbat are final
FAQ

Answers to the most frequently asked questions about our terms and conditions.

Yes, Gollbat may update its terms and conditions when necessary. Members will be notified in advance of any significant changes via email or through the platform. We recommend checking this page regularly to stay up to date.

No, each person may only hold one account on Gollbat. If multiple accounts are found belonging to the same individual, all accounts will be closed and the balance forfeited. This rule is strictly enforced to ensure fairness on the platform.

Wagering requirements mean you must wager the bonus amount a specified number of times before withdrawing. For example, a 10x wagering requirement on a BDT 100 bonus means you must place BDT 1,000 in bets. Wagering requirements vary by offer, so check the promotions page for full details.

Yes, you can voluntarily close or temporarily suspend your account at any time. Please contact our customer support team to do so. You will have the opportunity to withdraw any valid balance before closure. Self-exclusion is also available as part of our responsible gaming commitment.

For any dispute or complaint, please contact our 24/7 customer support team via live chat or email. We aim to resolve issues within 7 business days. Server logs will serve as the final evidence in all disputes.

Read the terms? Get started now!

Register on Gollbat and enjoy a transparent, secure gaming experience. A welcome bonus and hundreds of games are waiting for you.

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